Download centre

Our online library of documents, available for
download at your convenience.

Terms and conditions

The latest version of our Terms and Conditions for the supply of electricity or gas with fixed term renewal

Your bill explained

Have questions about your bill? Our handy guide is here to help.

Terms and conditions (deemed)

The latest version of our Deemed Terms and Conditions for the supply of electricity or gas

Treating customers fairly

A downloadable version of our standards of conduct for our customers.

Complaints charter

A step-by-step guide of Opus Energy's complaints charter

My Opus Energy Migration Guide

A downloadable guide if you're migrating from your old account.