Take control of your energy with a smart meter

No more meter read submissions. No more estimated bills. No more hassle. Smart meters are the next generation of energy meters that will give you a more accurate view of your consumption and give the industry more data to manage supply and demand at a national level.

We are installing a new generation of smart meters as part of a nation-wide rollout initiated by the Government which enables customers and small businesses to upgrade at no extra cost by 2020*. You don't have to have one, but we would really recommend it. Because rather than just a Government initiative, we view the smart meter rollout as an opportunity to make the energy industry better. We think it's the start for something exciting for the business community.

Records real-time energy use

Monthly readings collected remotely

Accurate monthly billing data

Online reporting and analysis

The smart grid

The UK is switching to a smart grid, which will be fully functional by 2030. It’ll reduce costs, help integrate renewable energy systems and efficiently manage the supply and demand of power. Smart meters will play a big part in the switch and this is a great chance to get your business moving forward.

How does the smart grid work? You can read more in this guide from the Institute of Engineering and Technology (IET) and the Smart Energy GB website.   

Interested in a smart meter?

Find out more about smart meters and how they can help your business by calling our Customer Service team on 0843 227 2377. Or if you’re a Corporate Customer, you can ask your Account Manager for more details.

Let us know you’re interested in getting one by filling in the form below and we will use the details to get in touch when smart meters are available in your area. When you book your installation, you will be given a four-hour appointment window (e.g. 8-12 or 13-17). The engineer can arrive at any point of this timeslot, but your appointment will usually last about 90 minutes.

  • About you

  • About your business

  • You can find this in the top right-hand side of your bill.

  • This should be the address of the site you wish to upgrade to a smart meter. If you have multiple sites, this address may be different from your business address.

  • Hear more about products and promotions

  • Sometimes we might want to send you information about our products, services, promotions or special offers which we feel may be of interest to you. If you’re happy to find out more about that, please choose the channel(s) you prefer to receive the information by ticking the box(es) below:

If you want more information about how we use data collected on our website, read our Website Privacy Notice and Customer Privacy Notice.

Our promise to you

We signed onto the Smart Metering Installation Code of Practice (SMICoP). What does this mean for you? It ensures our commitment to providing you with a great service, including:

  • minimising disruption to your business when it comes to the installation appointment;
  • keeping you informed of who your engineer is and making sure they provide you with identification when they arrive;
  • explaining the benefits of smart meters;
  • showing you how to use your new smart metering equipment after installation;

Whenever we make an appointment with you, we will always ensure that any Opus Energy representative who visits you has the correct skills, experience and resources to complete the job at hand.

If, for reasons outside of our control, we need can no longer make the appointment and we need to rearrange, your rights are protected by our Standards of Performance.

Learn more about smart metering

Smart Meters: a guide
Guidance from the Government on what smart meters are, explaining benefits, privacy and progress with the rollout. 

Smart energy GB
Independent from energy suppliers and the government, Smart Energy GB promotes the benefits of smart meters to the public.  

Transition to smart meters
A dedicated page from Ofgem explaining key parts of the smart meter rollout and including recent publications related to it.

*Subject to availability, standard terms and conditions of installation and supply and contractual acceptance by Opus Energy and our metering partners.

Consumption data: your choices

Find out more about how we use your smart meter data.

Read more