Interested in a smart meter?
Find out more about smart meters and how they can help your business by calling our Customer Service team on 0843 227 2377. Or if you’re a Corporate Customer, you can ask your Account Manager for more details.
Let us know you’re interested in getting one by filling in the form below and we will use the details to get in touch when smart meters are available in your area. When you book your installation, you will be given a four-hour appointment window (e.g. 8-12 or 13-17). The engineer can arrive at any point of this timeslot, but your appointment will usually last about 90 minutes.
If you want more information about how we use data collected on our website, read our Website Privacy Notice and Customer Privacy Notice.
Our promise to you
We signed onto the Smart Metering Installation Code of Practice (SMICoP). What does this mean for you? It ensures our commitment to providing you with a great service, including:
- minimising disruption to your business when it comes to the installation appointment;
- keeping you informed of who your engineer is and making sure they provide you with identification when they arrive;
- explaining the benefits of smart meters;
- showing you how to use your new smart metering equipment after installation;
Whenever we make an appointment with you, we will always ensure that any Opus Energy representative who visits you has the correct skills, experience and resources to complete the job at hand.
If, for reasons outside of our control, we need can no longer make the appointment and we need to rearrange, your rights are protected by our Standards of Performance.
Learn more about smart metering
Smart Meters: a guide
Guidance from the Government on what smart meters are, explaining benefits, privacy and progress with the rollout.
Smart energy GB
Independent from energy suppliers and the government, Smart Energy GB promotes the benefits of smart meters to the public.
Transition to smart meters
A dedicated page from Ofgem explaining key parts of the smart meter rollout and including recent publications related to it.
*Subject to availability, standard terms and conditions of installation and supply and contractual acceptance by Opus Energy and our metering partners.