White Stuff

100% renewable electricity and smart meters across all store sites.

Before signing up with Opus Energy, White Stuff was looking for a reliable energy supplier in order to consolidate its electricity under one umbrella contract. The company also wanted the electricity they received to be from 100% renewable sources. Opus Energy was able to meet both of these criteria, and won the tender for the contract in 2009.

White Stuff has seen a number of benefits since switching to Opus Energy, including a hassle-free, reliable electricity supply and 100% renewable power at 0% premium. Another key benefit is the installation of smart meters across all of White Stuff’s sites.

AT A GLANCE

Business sector: Retail

Customer since: 2009

Number of sites: 80+

Products provided: Electricity

The smart meters are fabulous, and the data being available straight away is such a bonus. I highly recommend Opus Energy to other businesses.

- Nicole Hahn, Maintenance Manager, White Stuff

Smart meters installed by Opus Energy have helped White Stuff with:

  • Consumption monitoring: Smart meters enable customers to immediately view their consumption data. In this case, the data collected by White Stuff is used to create energy consumption reports, helping the company to better monitor their energy usage over time.
  • Detection of problems with equipment: Data collected by smart meters is a useful detection tool for things that go wrong with shop equipment. They bring attention to any technical problems as these issues are highlighted on the report. As a result, any problematic equipment can then be fixed or replaced by White Stuff.
  • Forecasting: By studying energy usage over a period of time, White Stuff is able to better forecast its energy spend. This helps to improve efficiency with regard to energy planning for the company.

Whether it is supplying 100% renewable power or installing smart meters across all of their stores, we have been on hand and have provided quality support at every stage of the contact.

- Chris MacKinnon, Account Manager, Opus Energy

Installing smart meters across numerous store sites is always a little complicated, as the stores are open during working hours, seven days a week and the installation process requires the electricity to be turned off. However, these operational issues were worked around, and the installation of smart meters across all the sites was successful.

Chris MacKinnon, Account Manager, Opus Energy: “Our team at Opus Energy has worked with White Stuff to ensure that all of their requirements are met. Whether it is supplying 100% renewable power or installing smart meters across all of their stores, we have been on hand and have provided quality support at every stage of the contact.”

Nicole Hahn, Maintenance Manager, White Stuff: “Opus Energy has definitely met our energy requirements. We are happy with the level of service and have received everything we have asked for with no issues or problems. The smart meters are fabulous, and the data being available straight away is such a bonus. I highly recommend Opus Energy to other businesses.”

Website: www.whitestuff.com

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