FAQ - Moving Premises

What information do you require when I move premises?

To enable us to close your old premises’ account and send your final invoice contact the Customer Service Team when you know you are moving. We will then ask you to give us an up-to-date meter reading (ideally take it on the day before or the day of the move) and a forwarding address: where the final invoice is to be sent. To keep our records up-to-date if you know the details of the new tenants taking over your old premises please forward this for our attention. We can also arrange a low-cost quote for your new premises to enable us to continue our successful relationship.

Telephone:	0845 3302655
Email:	customerservice@opusenergy.com
Online:	fill out our online form

When should I let you know I’m moving premises?

As soon as you know you are moving let us know, but to avoid any additional costs you are required by your contract's Terms and Conditions to let us know 45 days in advance. 

How do I find out who supplies my new premises?

Contact our Customer Service Team who will be happy to give you the relevant contact numbers. Opus Energy can also arrange a low-cost quote for your new premises to enable us to continue our successful relationship.

Telephone:	0845 3302655
Email:	customerservice@opusenergy.com

   
I’d like Opus Energy to supply my new property, what do I need to do?

We’d be delighted to arrange a quote for one of our cheap business electricity contracts.

I’ve recently moved into a property supplied by Opus Energy, what do I need to do?

Call the Customer Service Team who will be happy to answer any questions you have on 0845 330 2655. To move the Business Account into your name is a simple and quick process: we just need to know the date you moved in and a current meter read.

We’d be delighted to arrange a quote for one of our cheap business electricity contracts.