Website terms of use

About these terms of use

These terms of use (together with the documents referred to in them) set out the terms on which you may make use of our website www.opusenergy.com and any services provided on or through it (our site), whether as a guest or as a registered user.

Please read these terms of use carefully before you start to use our site. By using our site you confirm that you accept these terms of use and that you agree to comply with them.

You must not use our site if you do not agree to these terms of use.

Information about us

This site is operated by Opus Energy Limited (we, us and/or our). We are registered in England and Wales with company number 04382246 and have our registered office at Drax Power Station, Selby, North Yorkshire, United Kingdom YO8 8PH.

This site may be used to provide information and other services on behalf of any company in our group. Those companies include Opus Energy (Corporate) Limited (company number 05199937) and Opus Energy Renewables Limited (company number 07126582), each of which shares our registered office. A reference to we, us or our in these terms of use (and any document referred to in them) includes a reference to these group companies, unless the context otherwise requires.

We are authorised and regulated by the Gas and Electricity Markets Authority. Information about our regulatory framework can be found here.

Other applicable terms

These terms of use refer to the following additional terms, which also apply to your use of our site.

    • Our Privacy Policy which sets out the terms on which we process any personal data we collect from you, or that you provide to us.
    • Our Cookie Policy which sets out information about the cookies on our website.

Other terms may apply to your use of specific services on, or provided through, our site, as notified to you on the relevant pages of our site.

Changes to these terms of use

We may revise these terms of use at any time by amending this page. Please check this page from time to time to take notice of any changes we may have made, as any changes are binding on you if you continue to use our site.

Accessing our site

We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. Access to our site is permitted on a temporary basis. We may update, suspend, withdraw, discontinue or change all or any part of our site without notice. We will not be liable to you if for any reason our site is unavailable at any time or for any period.

You are responsible for making all arrangements necessary for you to have access to our site.

Intellectual property rights

We are the owner or the licensee of all intellectual property rights in our site, and in the content made available on it. Those materials are protected by intellectual property laws around the world. No rights in respect of those intellectual property rights are granted other than those expressly stated in these terms of use.

You may (subject to the following conditions) search, view, copy, download and print out content made available on our site for your own personal or business use, and you may draw the attention of others to content posted on our site. Any such use must be on a reasonable, non-systematic basis that is not commercially prejudicial to us.

You must not modify the copies of any content you have made in any way, and you must not use any illustrations, photographs, video or audio sequences, or any graphics separately from any accompanying text.

Our status, and that of any identified contributors, as the author of the content on our site must always be acknowledged.

If you copy, download or print out any part of our site or its content in breach of these terms of use, your right to use our site will cease immediately and you must destroy any copies of the materials you have made.

“Opus Energy” is a registered trade mark of Opus Energy Group Limited (company number 04409377).

Linking to our site

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.

You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

You must not establish a link to our site in any website that is not owned by you.

Our site must not be framed on any other website, nor may you create a link to any part of our site other than the home page.

The website in which you are linking must not contain any material that: (a) infringes any intellectual property rights of another person; (b) is defamatory, obscene, offensive, hateful or inflammatory; (c) promotes violence, discrimination, or any illegal activity; or (c) is likely to damage our reputation.

We reserve the right to withdraw linking permission without notice.

No reliance on content

The content on our site is provided for general information only. It is not intended to amount to advice on which you should rely. You are responsible for how you use our content, and you may wish to obtain professional or specialist advice before taking, or refraining from, any action on the basis of such content.

Although we make reasonable efforts to update the content on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up-to-date.

We will not be responsible, or liable to any other person for the content or accuracy of the content posted by you or any other user of our site.

We have the right to remove any posting you make on our site.

The views expressed by other users on our site do not represent our views or values.

Viruses and other harmful technologies

We do not guarantee that our site will be secure or free from bugs or viruses.

You are responsible for configuring you information technology, computer programmes and platform in order to access our site. You should use your own virus protection software.

You must not misuse our site by knowingly introducing viruses, Trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site by a denial-of-service attack or a distributed denial-of-service attack.

A breach of the provisions of this section may be a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and will co-operate with those authorities by disclosing your identity to them.

In the event of such a breach, your right to use our site will cease immediately.

Third party links and resources within our site

Where our site links to other websites and resources provided by third parties, these links are provided for your information only.

We have no control over the contents of those websites or resources.

Limitation of our liability

Nothing in these terms of use excludes or limits our liability for death or personal injury arising from our negligence, or our fraud or fraudulent misrepresentation, or any other liability which by law cannot be limited or excluded.

To the extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to our site or any content on it, whether express or implied.

We will not be liable to any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with: (a) use of, or inability to use, our site; or (b) use of or reliance on any content displayed on our site.

We will not be liable for: (a) loss of profits, sales, business, or revenue; (b) business interruption; (c) loss of anticipated savings; (d) loss of business opportunity, goodwill or reputation; or (e) any indirect or consequential loss or damage.

We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any content on it, or any websites linked to it.

We assume no responsibility for the content of websites linked to our site. Such links should not be interpreted as endorsements by us of those linked websites. We will not be liable for any loss or damage that may arise from your use of them.

Applicable law

These terms of use and any dispute or claim arising out of or in connection with them, their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales. The courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these terms of use, or their subject matter or formation (including non-contractual disputes or claims).

Contact us

To contact us, please email contactus@opusenergy.com

Last updated: 26th February, 2016