A dedicated member of our Customer Care team will be in touch in the next 5 working days to ask for more information (if needed) or to give you an update. We’ll do everything we can to resolve the issue quickly.
In the meantime, you can visit our website to learn more about our complaints process, download a copy of our Complaints Charter or visit our Help section with information on prices, meters, regulations and more.
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Company no: 04382246 Registered in England and Wales