Get smart / What data does a smart meter share with us?

What data does a smart meter share with us?

Smart meters record more consumption data than traditional meters and they use a high standard of encryption to do so. This is part of what makes them so powerful because they allow you to use the insight from that data to make tweaks to your energy consumption and be more efficient with what you use. We collect the meter readings remotely, so you don't have to submit readings to us anymore after you get one.

Smart meters record your usage every 30 minutes, but how much of that data is passed on to us is entirely up to you. You can choose to share half-hourly, daily or monthly reads and you can change your mind at any point regardless of your choice. The more data you share, the more tailored our energy efficiency advice can be to your business. But the minimum we require is a monthly read to be able to send you an accurate invoice.

You can also make a decision on whether:

  • We can share energy consumption with other organisations such those we collaborate with to help us provide you with products and services, network companies that manage energy supply and distribution, the police and other organisations working to detect theft or fraud, or companies that the Government or Ofgem have selected to carry out independent surveys.
  • We can use meter reads to recommend a different tariff, or our own products and services we fill might benefit you

To change your preferences at any point, simply call 0800 668 1337, email or write to us at:

Opus Energy House 8-10 The Lakes Northampton NN4 7YD