Nikki Flanders, COO
As Chief Operating Officer, Nikki is responsible for Opus Energy. She oversees all aspects from sales to service, ensuring that the customer base of over 340,000 businesses across the UK consistently receives the highest quality of service, while continuing Opus Energy’s healthy growth.
A retailer at heart, Nikki’s focus is on quality of service and product delivery, while furthering Drax Group’s renewable ambitions. Under her guidance, Opus Energy’s aim is to provide an outstanding alternative to the traditional energy suppliers for small businesses, large multi-sites and generators alike.
Nikki took up the position of COO in February 2017. She joined after serving on the B2B Board at O2 and has also previously operated in senior roles at Centrica, WHSmith and Marks & Spencer.