About our complaints process, commitments and our standards promise to our customers.
Details on who to get in touch with if you'd like to make a complaint.
Information about our standards of performance, which help to protect your rights as a customer.
Information about what you can expect from our representatives when they visit your premises to access a meter.
Information about how we strive to treat our customers fairly.
Detailed information about Opus Energy's Data Protection Policy.
Are you a Microbusiness customer? Here's what you need to know.
Find out where our energy comes from and read about our commitment to cleaner energy.