Contact us

We are passionate about our business customers and the quality of service we offer for the services we provide. When you contact Opus Energy, you’ll be assured a prompt and informed response. Please get in touch if you have any questions, queries or complaints, and we will be happy to help you out and supply you with any information that you need.

You can reach our Customer Service team at 0843 227 2377* on weekdays 8am to 6pm.

You can write to us at Royal Pavilion, 2 Summerhouse Road, Northampton, NN3 6BJ.

Telephone numbers for specific departments are as follows:

Small and medium businesses

Sales – get a quote

Electricity and gas: 0843 227 2357*
Fax: 0845 337 0024
Email: sales@opusenergy.com

Customer service

Electricity and gas: 0843 227 2377*
Fax: 0845 223 5445
Email: contactus@opusenergy.com

Complaints and feedback

Electricity and gas: 0800 630 0841*
Address: Royal Pavilion, 2 Summerhouse Road, Northampton, NN3 6BJ
Email: customercare@opusenergy.com

Read more about the Opus Energy complaints and feedback process here.

To report suspected theft of gas or electricity

Electricity or gas: 0845 263 7201*
Email: gasmetering@opusenergy.com

Corporate businesses

Corporate sales

Telephone: 0845 293 7235*
Fax: 0845 293 7231
Email: opusenergyquote@opusenergy.com

Corporate account management

Telephone: 0843 227 2359*
Fax: 0845 223 5445
Email: corporate.accounts@opusenergy.com

Renewables

Renewables sales

Telephone: 0845 040 5802*
Email: corporaterenewables@opusenergy.com

Renewables account management

Telephone: 0845 040 5795*
Email: renewableoperations@opusenergy.com

Media inquiries

Telephone: 0845 293 7239*
Email: marketing@opusenergy.com

*All calls received by Opus Energy are recorded for training and verification purposes.

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