Making a complaint

We are sorry you have a reason to complain. Sometimes things can go wrong, and if this happens, we will work with you to reach a resolution you are happy with.

Please contact us as soon as you can, so we can put things right as quickly as possible. You can get in touch by calling us or sending an email. You can also fill out our online form.

 

 

CALL US

0800 630 0841

Our UK call centre is open Monday to Friday, 8am to 6pm.

EMAIL US

customercare@opusenergy.com

We will respond within five working days of receiving your email.