Emergency numbers

The electricity supply in your area is taken care of by your local electricity distribution company. They're responsible for the wires and cables that connect your business to the National Grid. Opus Energy supplies the electricity that you get through these wires and cables.

If you experience a power outage or any other type of electrical emergency, please contact your local distribution company.

Emergency powerloss helpline numbers

Electricity distribution companies differ according to region. Use the table below to find your electricity distribution company.

Region Company Contact number Website
Eastern UK Power Networks 0800 783 8838 www.ukpowernetworks.co.uk
East Midlands WPD (East Midlands) 0800 056 8090 www.westernpower.co.uk
London Electricity UK Power Networks 0800 028 0247 www.ukpowernetworks.co.uk
Manweb SP MANWEB Plc 0845 272 2424 www.spenergynetworks.co.uk
Midlands WPD (West Midlands) 0800 328 1111 www.westernpower.co.uk
Northern Northern Powergrid (Northeast) Ltd 0800 668 877 www.northernpowergrid.com
Norweb Electricity North West Ltd 0800 195 4141 www.enwl.co.uk
Scottish Hydro SP PowerSystems Ltd 0800 300 999 www.ssepd.co.uk
Scottish Power SP PowerSystems Ltd 0845 272 7999 www.spenergynetworks.co.uk
Seeboard UK Power Networks 0800 783 8866 www.ukpowernetworks.co.uk
Southern SSE Power Distribution 0800 072 7282 www.ssepd.co.uk
SWALEC WPD (South Wales) 0800 052 0400 www.westernpower.co.uk
SWEB WPD (South West) 0800 365 900 www.westernpower.co.uk
Yorkshire Northern Powergrid (Yorkshire) plc 0800 375 675 www.northernpowergrid.com











If you have no gas supply and have checked to see that all of your gas appliances are affected, please call National Grid's Emergency Freephone number: 0800 111 999.

If you smell gas, think you have a gas leak or suspect that carbon monoxide fumes may be escaping from a gas appliance, please call the free Gas Emergency line on 0800 111 999. Also:

  • Turn off the gas supply at the meter
  • Open all doors and windows
  • Don't smoke
  • Extinguish any naked flames
  • Don't turn any electrical switches on or off

Get in touch

Need to speak to us? You can call or email our team today, and we'll do our best to help.