Emergency numbers


The electricity supply in your area is taken care of by your local electricity distribution company. They're responsible for the wires and cables that connect your business to the National Grid. Opus Energy supplies the electricity that you get through these wires and cables.

If you experience a power outage or any other type of electrical emergency, please dial 105 to be automatically directed through to your local electricity distribution company. 105 is free from most landlines and mobiles. You can find out more at http://www.powercut105.com


If you have no gas supply and have checked to see that all of your gas appliances are affected, please call National Grid's Emergency Freephone number: 0800 111 999.

If you smell gas, think you have a gas leak or suspect that carbon monoxide fumes may be escaping from a gas appliance, please call the free Gas Emergency line on 0800 111 999. Also:

  • Turn off the gas supply at the meter
  • Open all doors and windows
  • Don't smoke
  • Extinguish any naked flames
  • Don't turn any electrical switches on or off

Get in touch

Need to speak to us? You can call or email our team today, and we'll do our best to help.