Big Six dominance broken by Opus Energy, reveals new report
17th January 2020
Competition is hitting the Big Six as it’s been revealed that Opus Energy has broken their dominance in the business energy market.
The news comes with the Cornwall Energy report, a bi-annual independent energy market assessment (expected to be published July). The report reveals that Opus Energy now supplies gas and electricity to 16,000 more businesses than its closest rival, positioning us as the sixth largest supplier in the business market.
This impressive movement is down to remarkable company growth, with more and more businesses in the UK looking to break away from the Big Six and choose an independent supplier that better suits their needs.
“The latest Cornwall Energy report shows that competition is providing real alternatives to the Big Six, creating better deals and more choices for businesses,” commented Louise Boland, Managing Director at Opus Energy.
“At Opus Energy, we have experienced significant growth in customers from businesses both large and small. However, this growth hasn’t resulted in a reduction in customer service. Our strong focus on putting our customers first has led to over 90% of our customers choosing to stay with us year after year.”
This stellar customer service has been attested to by a number of accolades, most recently with Opus Energy ranked number one for SME customer service by independent researcher, Datamonitor. Our innovation in products and services is also gaining us awards, recognising keen internal efforts to put the customer first.
But progress isn’t stopping there: “Our aim is to double again in size in the next four years, which would have Opus Energy become the third largest supplier in the business energy marketplace,” Boland added.
Robert Buckley, Director at Cornwall Energy, says “We conduct a market share report twice a year and our findings have always acted as a marker for the changes in the industry. In 2014, the ‘Big Six’ remained dominant, however it was only a matter of time before one of the ‘independent’ suppliers, such as Opus Energy, began to challenge this.
“For businesses, it is an exciting time as increased competition means better rates for their energy supply.”