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Payments, rates, bills & deemed contracts

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Meters & usage

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Energy efficiency

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Our commitment to you

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Government schemes & industry changes

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Email us at
To help us respond quickly, please include your account information

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Call us on

For general queries or help:
Customer Service - 01604 673 100
Open 9am to 5pm - Monday to Friday
Please have your account details with you

To make a payment or to
discuss a payment arrangement:
Credit Team - 01604 797 301
Open 8:30am to 5pm - Monday to Friday

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Register for My Opus Energy

If you're an Opus Energy customer, manage your energy online using our easy-to-use 'My Opus Energy' portal.