Get smart – boost sustainability
Smart meters give you a more accurate view of how much energy you’re using. And those insights can point the way to positive changes – for both the environment and your business.
Our customers are benefiting from smart meters
Join the smart revolution
A smart meter eliminates manual readings, saving you time, as well as estimated bills - so you only pay for what you use. And it supports the UK's drive to tackle the climate crisis.
Meter installations during Covid-19
As the lockdown eases, we're starting to install smart meters once more - and prioritising your wellbeing and safety.
What's a smart grid?
The UK's emerging smart grid will help integrate renewable energy into the system and efficiently manage electricity supply and demand. Your smart meter's just the start...
Key benefits at a glance
No estimated bills
Only pay for what you use
Save time
Save time with automatic meter reads
Pay nothing extra
No installation or maintenance fees
Energy control
Control energy usage with consumption data
See all the benefits in this short video
Your installation summary
Find out how we install your smart meter – while keeping your downtime to a minimum – and use our guide to prepare for installation day.
Be at work
An employee will need to be on-site and able to clear the way to the meter
Save work
Remind colleagues to save their files before the engineer powers down
Get back to work
Appliances will be off for only a short time – then you can crack on
Our promise to you
By signing up to the Smart Metering Installation Code of Practice (SMICoP), we’re commited to providing you a great service. This means we’ll:
- Explain the benefits of smart meters
- Let you know your engineer’s name and make sure they identify themselves once on site
- Only use representatives with the right skills, experience and resources to complete the job
- Minimise the disruption to your business during the installation
- Make sure the engineer shows you how to use your new equipment after it’s installed
Your data – and our performance
In addition to our SMICoP commitments, we’re keen to protect your data and rights – and to exceed your expectations.
There may be times when we need to rearrange your smart meter installation for reasons beyond our control – read about our Standards of Performance.
You can choose how much of your data we receive and how often, and can change your preferences at any point – see your data options .
Smart support
Smart support
We're happy to help you with the transition to smart. Our resources include Energy efficiency guides for a range of industries, 'How to use your meter' manuals, and FAQs.
