Help / Monthly plan rates

Monthly plan rates

Before your fixed term contract ends, we will write to you to let you know the end is approaching and let you know your options if you don’t renegotiate a contract.

After your fixed-term period ends and you don't agree a new contract, you will continue to receive energy from us under our monthly plan. This plan combines the benefit of budget certainty from fixed rates for a year with the flexibility to end the contract with 30 days’ notice.

Monthly plan rates are likely to be higher than what you pay during your fixed term period so we recommend you get in touch to renegotiate a new contract by calling 01604 653304.

If you don’t have or can’t find the letter or bill mentioned above, just contact our Customer Service team and they’ll be able to discuss your monthly plan rates and options with you.