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Take control of your energy with a smart meter

No more meter read submissions. No more estimated bills. No more hassle. Smart meters give you a more accurate view of your consumption and give the industry more data to manage supply and demand at a national level.

We are installing a new generation of smart meters as part of a nationwide rollout initiated by the Government, enabling customers and small businesses to upgrade at no extra cost by 2020. You don't have to have one, but we recommend it. The smart meter rollout is an opportunity to make the energy industry better, and we think it's the start for something exciting for the business community.

Why you should get a smart meter

What our customers say

What our customers say

Greenfields Community Housing

"We’re proud and excited to be working with Opus Energy on this smart meter project. Reading the meters remotely will save my colleagues hundreds of hours of time per year. It also provides reassurance to our residents about the exact amount they will owe in service charges." - Natasha Irani-Goldsmith, Procurement Department

Greenfields image

What our customers say

Waasils Paint & Wallpaper

"I was really happy with the service. My smart meter installation went smoothly and it’s allowed me to focus my time and energy on my business, rather than fumble around in the cupboard for meter reads. I get peace of mind that my bills reflect what I use and I’d recommend other businesses to do the same." - Omar Razak

Waasils business image

What are the benefits?

ICON Save money

Budget certainty from regular reads

ICON Save time

Save time with automatic meter reads

ICON Installation

No cost for installation and no maintenance fees

ICON Energy efficiency

Control over the energy you use with consumption data

The Smart Grid

The Smart Grid

The UK is switching to a smart grid, which will be fully functional by 2030. It’ll reduce costs, help integrate renewable energy systems and efficiently manage the supply and demand of power. Smart meters will play a big part and this is a great chance to get your business moving forward.

Smart grid

Interested in a smart meter?

We're currently installing new generation smart meters for our customers across the country, and we will contact you when you’re eligible for one. Let us know you’re interested by filling in the form below.

About you

About your business

You can find this in the top right-hand side of your most recent bill.

Site details

This should be the address of the site you wish to upgrade to a smart meter. If you have multiple sites, this address may be different from your business address.
ICON Calendar

Appointment booked? How to prepare for the day

ICON Next steps

Already on smart? Next steps

ICON Energy efficiency

Save energy with low-cost and high impact tips

ICON GetInTouch

Frequently asked questions

Your data, your choice

Smart meters record your usage every 30 minutes, but how much of that data is passed on to us is entirely up to you. You can choose to share half-hourly, daily or monthly reads and you can change your mind at any point regardless of your choice.

One read per month is the minimum needed for us to be able to send you a bill. You can read more about smart meter data and how to change the frequency on our dedicated page.

Your data options

Our promise to you

We have signed up to the Smart Metering Installation Code of Practice (SMICoP). This ensures our commitment to providing you with a great service, including:

Whenever we make an appointment with you, we will always ensure that any Opus Energy representative who visits you has the correct skills, experience and resources to complete the job at hand.

If, for reasons outside of our control, we can no longer make the appointment and we need to rearrange, your rights are protected by our Standards of Performance.

Learn more about smart metering

Smart Meters: a guide

Guidance from the Government on what smart meters are, explaining benefits, privacy and progress with the rollout.

Smart energy GB

Independent from energy suppliers and the government, Smart Energy GB promotes the benefits of smart meters to the public.

Transition to smart meters

A dedicated page from Ofgem explaining key parts of the smart meter rollout and including recent publications related to it.

What is the Smart Grid?

A simplified explanation from the Institute of Engineering and Technology (IET) of how the smart grid works, how it's different from the current grid its role for the future.

SME Guide to Energy Efficiency

A guide from the Department of Energy & Climate Change on opportunities to reduce your energy bill.

Better business guide to energy saving

For businesses who are new to energy saving and would like to learn how to make savings with little or no cost.

*Subject to availability, standard terms and conditions of installation and supply and contractual acceptance by Opus Energy and our metering partners.

If the meter isn't working as expected

Smart meters, just like our computers, mobile phones or any other modern devices, may not always work as expected. If you suspect there is a problem with your meter, please get in touch with our metering teams. Their in-depth knowledge will be best-placed to ensure any issues are fixed as fast as possible. Don't worry, if we need to replace your smart meter with a new one, we won't charge you for it.

Our teams are available Monday to Friday 8am-6pm.

For electricity, call 0843 2272352

For gas, call 0845 2637201

If you have a power cut or you can smell gas, please follow the emergency advice.